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淮安公交:系统构建“四个安全”,倾情打造“幸福公交”
来源:公交公司 时间:2021-09-14 浏览量:

    近日(ri),《新华日(ri)报》发布题(ti)为“淮安公交:系统(tong)构建‘四个安全’,倾情打(da)造‘幸福(fu)公交(jiao)’” 文章。

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淮 淮安公交现有员工2050名,在线运(yun)营公(gong)交车(che)近1500台。2019年5月起,淮(huai)安(an)(an)(an)(an)公(gong)交跳出(chu)科技监控和严管(guan)(guan)重(zhong)罚两大传统路径依赖,从(cong)公(gong)交本质安(an)(an)(an)(an)全(quan)(quan)的(de)“人、物(wu)、环境、制度”四(si)(si)大要素出(chu)发,突出(chu)“人”这个最(zui)(zui)核心、最(zui)(zui)关键、最(zui)(zui)活(huo)跃、最(zui)(zui)主动的(de)要素,逐步构建(jian)了(le)(le)思想安(an)(an)(an)(an)全(quan)(quan)、心理(li)安(an)(an)(an)(an)全(quan)(quan)、生(sheng)活(huo)安(an)(an)(an)(an)全(quan)(quan)、运(yun)营安(an)(an)(an)(an)全(quan)(quan)“四(si)(si)个安(an)(an)(an)(an)全(quan)(quan)”管(guan)(guan)理(li)体系,安(an)(an)(an)(an)全(quan)(quan)管(guan)(guan)理(li)成效取得了(le)(le)令人震(zhen)撼的(de)重(zhong)大突破。2021年1至6月与2018年同期相比(bi),有责(ze)事(shi)故(gu)从(cong)113起降(jiang)至1起,事(shi)故(gu)总损(sun)失从(cong)364万(wan)元(yuan)降(jiang)至0.6万(wan)元(yuan),千公(gong)里事(shi)故(gu)费用从(cong)103元(yuan)降(jiang)至0.21元(yuan),降(jiang)幅均高达(da)99%以(yi)上,创造了(le)(le)连续122天无(wu)有责(ze)事(shi)故(gu)、无(wu)有责(ze)投诉(su)的(de)公(gong)交安(an)(an)(an)(an)全(quan)(quan)管(guan)(guan)理(li)新(xin)纪录。2019年以(yi)来,公(gong)司荣获“全(quan)(quan)国文(wen)明单(dan)位(wei)(wei)”“全(quan)(quan)国交通运(yun)输文(wen)化建(jian)设(she)优秀单(dan)位(wei)(wei)”“江(jiang)(jiang)苏(su)省安(an)(an)(an)(an)康(kang)杯竞赛优胜单(dan)位(wei)(wei)”等38项国家、省、市级殊荣。在建(jian)党(dang)(dang)(dang)100周(zhou)年之际,淮(huai)安(an)(an)(an)(an)公(gong)交党(dang)(dang)(dang)委(wei)荣获“江(jiang)(jiang)苏(su)省先进基层党(dang)(dang)(dang)组织(zhi)”称(cheng)号,成为淮(huai)安(an)(an)(an)(an)市国企唯一、全(quan)(quan)省公(gong)交唯一受省委(wei)表彰的(de)企业。

 ● 创(chuang)新构建思(si)想(xiang)安全体系,持续增强做(zuo)好安全工作(zuo)的行(xing)为自觉

 “思想(xiang)安(an)全(quan)(quan)(quan)(quan)(quan)”是安(an)全(quan)(quan)(quan)(quan)(quan)管理(li)(li)工(gong)(gong)(gong)作的总开关。淮安(an)公交坚(jian)持将“党建引(yin)领(ling)”和“文(wen)(wen)(wen)化(hua)(hua)(hua)浸润”有机融合,创(chuang)造(zao)性地培(pei)育了具(ju)有鲜明(ming)特色的“幸(xing)福文(wen)(wen)(wen)化(hua)(hua)(hua)”和“安(an)全(quan)(quan)(quan)(quan)(quan)文(wen)(wen)(wen)化(hua)(hua)(hua)”。“安(an)全(quan)(quan)(quan)(quan)(quan)文(wen)(wen)(wen)化(hua)(hua)(hua)”包含安(an)全(quan)(quan)(quan)(quan)(quan)工(gong)(gong)(gong)作特点(dian)、理(li)(li)念、愿景等八个方面。通过(guo)教育培(pei)训融化(hua)(hua)(hua)、管理(li)(li)制(zhi)度强化(hua)(hua)(hua)、文(wen)(wen)(wen)化(hua)(hua)(hua)阵地浸化(hua)(hua)(hua)、文(wen)(wen)(wen)明(ming)创(chuang)建深化(hua)(hua)(hua)、先进典型感化(hua)(hua)(hua),将“安(an)全(quan)(quan)(quan)(quan)(quan)文(wen)(wen)(wen)化(hua)(hua)(hua)”深度融入驾(jia)驶(shi)员工(gong)(gong)(gong)作生(sheng)活,有效激发出驾(jia)驶(shi)员主(zhu)动做好安(an)全(quan)(quan)(quan)(quan)(quan)、争做幸(xing)福摆(bai)渡(du)(du)人的澎(peng)湃动能。精(jing)(jing)心(xin)(xin)编印公交史上首版《员工(gong)(gong)(gong)手(shou)册》,组(zu)织安(an)全(quan)(quan)(quan)(quan)(quan)教育培(pei)训、违(wei)章违(wei)纪(ji)驾(jia)驶(shi)员培(pei)训。修订完善安(an)全(quan)(quan)(quan)(quan)(quan)行车、文(wen)(wen)(wen)明(ming)服(fu)(fu)(fu)务(wu)(wu)等57项安(an)全(quan)(quan)(quan)(quan)(quan)服(fu)(fu)(fu)务(wu)(wu)管理(li)(li)制(zhi)度,将安(an)全(quan)(quan)(quan)(quan)(quan)文(wen)(wen)(wen)化(hua)(hua)(hua)有机内嵌到管理(li)(li)制(zhi)度中。精(jing)(jing)心(xin)(xin)打(da)造(zao)“幸(xing)福文(wen)(wen)(wen)化(hua)(hua)(hua)”+“安(an)全(quan)(quan)(quan)(quan)(quan)文(wen)(wen)(wen)化(hua)(hua)(hua)”阵地,深入开展“杜绝(jue)十大陋习,提升服(fu)(fu)(fu)务(wu)(wu)水平”“开局之年(nian)立新功,争做幸(xing)福摆(bai)渡(du)(du)人”等安(an)全(quan)(quan)(quan)(quan)(quan)文(wen)(wen)(wen)明(ming)服(fu)(fu)(fu)务(wu)(wu)竞赛活动,从安(an)全(quan)(quan)(quan)(quan)(quan)行车里程长、文(wen)(wen)(wen)明(ming)服(fu)(fu)(fu)务(wu)(wu)质量好的驾(jia)驶(shi)员中重新选拔线路长62人。驾(jia)驶(shi)员对驾(jia)驶(shi)岗位的认识,实现了从“谋(mou)生(sheng)手(shou)段”向“幸(xing)福摆(bai)渡(du)(du)人”的重大跨越。

 ● 创新构建(jian)心理(li)安全体(ti)系,持续(xu)打造做好安全工作(zuo)的阳光团队

 “心(xin)(xin)(xin)理(li)(li)(li)(li)安全(quan)(quan)”是主导(dao)安全(quan)(quan)行(xing)为(wei)的(de)重要内因。淮安公交(jiao)全(quan)(quan)面建(jian)立“心(xin)(xin)(xin)理(li)(li)(li)(li)健康(kang)(kang)档案、心(xin)(xin)(xin)理(li)(li)(li)(li)专家辅(fu)导(dao)、心(xin)(xin)(xin)理(li)(li)(li)(li)关爱活动”三大(da)体系,形(xing)成了(le)独具特色的(de)淮安公交(jiao)人文关怀长效机(ji)制。2020年以来,淮安公交(jiao)开展员(yuan)(yuan)(yuan)工(gong)心(xin)(xin)(xin)理(li)(li)(li)(li)健康(kang)(kang)测试近(jin)5000人次(ci),2050名员(yuan)(yuan)(yuan)工(gong)心(xin)(xin)(xin)理(li)(li)(li)(li)健康(kang)(kang)档案全(quan)(quan)部建(jian)立。为(wei)全(quan)(quan)体员(yuan)(yuan)(yuan)工(gong)开展了(le)“创新人文关怀,培育阳(yang)光心(xin)(xin)(xin)态”“感(gan)谢有你、温(wen)暖(nuan)同(tong)行(xing),校企共建(jian)幸福公交(jiao)”等心(xin)(xin)(xin)理(li)(li)(li)(li)健康(kang)(kang)辅(fu)导(dao),为(wei)部分需要心(xin)(xin)(xin)理(li)(li)(li)(li)疏导(dao)的(de)员(yuan)(yuan)(yuan)工(gong)设立了(le)心(xin)(xin)(xin)理(li)(li)(li)(li)疏导(dao)咨询室(shi),为(wei)个(ge)别有严重心(xin)(xin)(xin)理(li)(li)(li)(li)健康(kang)(kang)问(wen)(wen)(wen)题(ti)(ti)的(de)员(yuan)(yuan)(yuan)工(gong)制订(ding)实施了(le)教育转化(hua)融(rong)冰方案,达到了(le)打开“心(xin)(xin)(xin)结”治“心(xin)(xin)(xin)病”的(de)良好效果。创新开展了(le)全(quan)(quan)体驾驶(shi)员(yuan)(yuan)(yuan)“5·20”慰(wei)问(wen)(wen)(wen)、277名退役军(jun)人“八(ba)一”慰(wei)问(wen)(wen)(wen)等活动,创新设立了(le)“员(yuan)(yuan)(yuan)工(gong)接待日”制度,对驾驶(shi)员(yuan)(yuan)(yuan)工(gong)作、心(xin)(xin)(xin)理(li)(li)(li)(li)问(wen)(wen)(wen)题(ti)(ti)进(jin)行(xing)“大(da)接访、大(da)排查、大(da)化(hua)解”,接访问(wen)(wen)(wen)题(ti)(ti)全(quan)(quan)部滚动管(guan)理(li)(li)(li)(li)、限期办结,阳(yang)光乐观、奋发向上的(de)干事创业(ye)氛围正(zheng)加速形(xing)成。

  ● 创(chuang)新构建生(sheng)活安全体系(xi),持(chi)续(xu)凝聚(ju)做好安全工(gong)作的(de)强大合力

    和谐的家(jia)庭生活、科(ke)学的生活规(gui)律是(shi)形(xing)成思想安全(quan)、心理安全(quan)的主要外因。淮(huai)安公(gong)交通(tong)过仪器检测查找问(wen)(wen)题(ti)、察言(yan)观色发现(xian)问(wen)(wen)题(ti)、违(wei)章溯源深挖(wa)问(wen)(wen)题(ti),确保问(wen)(wen)题(ti)及时发现(xian)、预防及时跟上(shang)。购买了15台(tai)“岗前健(jian)康(kang)检查一体(ti)机(ji)”,实现了(le)驻站(zhan)分(fen)公(gong)司全覆(fu)盖(gai)、驾(jia)驶(shi)员(yuan)(yuan)岗前全检测;对体(ti)重严重超(chao)标,开(kai)车(che)经常犯困(kun)的驾(jia)驶(shi)员(yuan)(yuan)进行主动(dong)(dong)干预,引导建立良好的生活习惯。朝夕(xi)相处的线路长经常开(kai)展(zhan)谈(tan)(tan)心谈(tan)(tan)话,及早发现驾(jia)驶(shi)员(yuan)(yuan)家中拆(chai)迁安(an)(an)置、突发情况等困(kun)难,并积极(ji)主动(dong)(dong)帮助解(jie)决;公(gong)司领导坚持“四必访”,有效防止生活因(yin)素(su)对驾(jia)驶(shi)员(yuan)(yuan)产生强大(da)冲击,动(dong)(dong)摇(yao)安(an)(an)全思想基础,引起(qi)心理健(jian)康(kang)问题。驾(jia)驶(shi)员(yuan)(yuan)亲(qin)属制作了(le)安(an)(an)全亲(qin)情寄语(yu)、安(an)(an)全亲(qin)情视(shi)频,对违章(zhang)驾(jia)驶(shi)员(yuan)(yuan)全部开(kai)展(zhan)亲(qin)情联动(dong)(dong),深挖违章(zhang)违纪家庭层面原因(yin)。2020年9月以来,共开(kai)展(zhan)亲(qin)情联动(dong)(dong)514次,公(gong)开(kai)评选出“优(you)秀安(an)(an)全亲(qin)情寄语(yu)”100条、“优(you)秀安(an)(an)全亲(qin)情视(shi)频”50个和(he)“安(an)(an)全亲(qin)情文(wen)化工作开(kai)展(zhan)先进集体(ti)”3个。“平安(an)(an)是(shi)最近的归(gui)途,团圆是(shi)最美(mei)的画卷”已成为淮安(an)(an)公(gong)交人(ren)的广(guang)泛(fan)共识和(he)自觉追求。     

    ● 创(chuang)新构建(jian)运(yun)营安(an)全体系,持续完(wan)善(shan)打造(zao)本质安(an)全的长效机制     

    思想安全(quan)(quan)是(shi)保证,心理安全(quan)(quan)是(shi)基础(chu)(chu),生活安全(quan)(quan)是(shi)条(tiao)件(jian),运(yun)营(ying)(ying)安全(quan)(quan)是(shi)目标(biao)(biao)。淮安公交将(jiang)制(zhi)定工作(zuo)标(biao)(biao)准(zhun)作(zuo)为运(yun)营(ying)(ying)安全(quan)(quan)的基础(chu)(chu)条(tiao)件(jian),以开展专项行动作(zuo)为攻坚克难的制(zhi)胜法宝,重抓(zhua)督查(cha)效能提升、奖惩激励强化,有(you)效解决了“全(quan)(quan)(quan)体员工怎么做、重点(dian)难点(dian)怎么攻、过程(cheng)安(an)全(quan)(quan)(quan)怎么管(guan)和干好(hao)干坏不(bu)一样”问题(ti)。创新打造“淮(huai)安(an)公交安(an)全(quan)(quan)(quan)管(guan)理(li)(li)标(biao)准(zhun)”新名片,出(chu)台了(le)85项(xiang)安(an)全(quan)(quan)(quan)管(guan)理(li)(li)工作标(biao)准(zhun)。先后开展了(le)“安(an)全(quan)(quan)(quan)行(xing)驶(shi)(shi)隐患排查(cha)”“安(an)全(quan)(quan)(quan)行(xing)车(che)违章清(qing)零”近(jin)30个(ge)专(zhuan)项(xiang)行(xing)动(dong),破解了(le)一大批重点(dian)难点(dian)问题(ti)。创新开展“安(an)全(quan)(quan)(quan)文明服务流(liu)动(dong)红(hong)旗”月度竞赛,安(an)全(quan)(quan)(quan)分值占比(bi)高(gao)达60%。创新建立(li)了(le)“双随机(ji)(ji)”“四(si)必查(cha)”安(an)全(quan)(quan)(quan)行(xing)车(che)现场检查(cha)机(ji)(ji)制、“1+5”安(an)全(quan)(quan)(quan)督查(cha)机(ji)(ji)制。建立(li)全(quan)(quan)(quan)体驾(jia)(jia)驶(shi)(shi)员安(an)全(quan)(quan)(quan)文明行(xing)车(che)档(dang)案(an),驾(jia)(jia)驶(shi)(shi)员薪(xin)酬结构(gou)中安(an)全(quan)(quan)(quan)绩效占基本工资近(jin)50%,为部门(men)、分公司(si)专(zhuan)门(men)设(she)立(li)安(an)全(quan)(quan)(quan)管(guan)理(li)(li)目(mu)标(biao)奖,精神、物质(zhi)同步激励有(you)力强化了(le)“做不(bu)好(hao)安(an)全(quan)(quan)(quan)不(bu)及(ji)格,做好(hao)安(an)全(quan)(quan)(quan)才(cai)及(ji)格”的工作导向。  

    经过两(liang)年多的探索与实践(jian),淮安公交特色鲜(xian)明的“本质安全(quan)”公(gong)交治理模式培(pei)育成型,获赠锦旗300余面,以安全(quan)为(wei)底色(se)的(de)“幸(xing)福公(gong)交”服务(wu)品牌的(de)颜值和价值受到社会各界广(guang)泛赞(zan)誉。 

  (作者系(xi)南方双彩(cai)网副总(zong)经理(li)、淮安市(shi)城市(shi)公(gong)共交通有限公(gong)司(si)党委书记、董(dong)事(shi)长(zhang))